1. Purpose of the Service

These conditions regulate the booking of guided tours around Mallorca in Polaris Slingshot and Buggies offered by FORMULA TOURS SL through its website www.formulatours.es, in person, or through authorized distribution channels.

2. Mandatory Requirements for Drivers

In order to drive the vehicles during the tours, participating drivers must mandatory meet the following requirements on the day of the event:

• Driver's License: Have a valid, current, and original Type B (car) Driving License to drive in Spain. Copies or expired licenses will not be accepted. Licenses from outside the European Union must be international or legally translated if Spanish regulations so require.
• Minimum Age: The driver must be at least 21 years old (or those specifically stipulated for certain vehicle models) and have a minimum of 2 years of license experience.
• Manual Gearbox: Our vehicles (Polaris Slingshot and Buggies) are equipped with manual transmissions. The driver must know how to operate and feel fully comfortable with the use of the clutch and manual gear shifting.
• Passengers / Companions: Minors may travel as companions as long as they meet the legal minimum height and use the corresponding approved child restraint systems if necessary.

3. Cancellation and Modification Policy

At FORMULA TOURS SL, we wish to offer the maximum possible flexibility. Therefore, cancellations and modifications are governed by the following policy:

• Free Cancellation: You can cancel your reservation at no cost and receive a 100% refund of the amount paid if requested at least 48 hours in advance of the scheduled start time of the tour.
• Late Cancellation: Cancellations made less than 48 hours in advance or no-shows on the day of the tour (No Show) will not be entitled to any refund or compensation.
• Punctuality: It is mandatory to arrive at our meeting point at least 30 minutes in advance of the scheduled tour start time for administrative procedures, license checks, and technical explanation (briefing). Unjustified delays that prevent the briefing or on-time departure will be considered a No Show with no right to a refund.

4. Weather and Safety Policy (Rain or Storm)

The safety of our clients is our absolute priority. Given that the tours take place outdoors and in open-top vehicles:

• In case of heavy rain, storm, or other adverse weather conditions that compromise driving safety, FORMULA TOURS SL reserves the exclusive right to postpone or cancel the tour departure.
• If the tour is suspended for weather reasons by decision of the company, the client will have the right to change the date or time of the tour according to availability, or to receive a credit voucher valid for the next 12 months to take the tour in the future.

5. Behavior and Damage

The USER and their companions agree to strictly follow the instructions of the assigned guide at all times. Reckless driving, drifting, or behaviors that endanger road safety are strictly prohibited. Any damage caused to the vehicles due to improper or negligent use will be the sole responsibility of the driver contracting the service.